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FAQ Question

What are my membership options? How much do they cost?

Whether you need help for your business or your family, Rocket Lawyer memberships make it simple and affordable to get your legal work done right.   Read more...

All Billing Inquiries

If you want to downgrade your 7 Day Free Trial or membership, please follow these directions: Make sure you're signed into your account, then: Read more...

What is Rocket Lawyer?

Rocket Lawyer was founded in August of 2008, to make legal wellness more accessible and affordable for everyone.     At Rocket Lawyer, we Read more...

What is a Registered Agent?

A registered agent is an individual who maintains a physical presence in the state in which you are incorporated.  They receive all important legal Read more...

Will this document work for my situation? Which document should I select?

We offer many types of documents on our site, which you may view by clicking here. If you are unsure which document will work for your situation, Read more...

Deleting your account

If you would like us to permanently remove your account, please delete all documents and send an email to support@rocketlawyer.com stating that your Read more...

Business Legal Forms

Rocket Lawyer offers thousands of legal forms that cover a range of business legal needs.  Click here to see many of them. Read more...

Can I have my documents mailed or emailed to me?

Rocket Lawyer provides a do-it-yourself platform that provides you with online access to any documents you create. You are welcome to print or download Read more...

How do I delete a document from my account?

Unfortunately, our customer support team is unable to delete or edit documents in a customer's account. You are more than welcome to follow the Read more...

Finding a Lawyer

If you need assistance with a legal matter, you can use our services to locate a lawyer in your local area. Our customer service reps cannot give you Read more...

How to Ask an Attorney a Question About Your Document

To ask an attorney a question about your document, you will first want to log in to your account. By default, you will be directed to your " Read more...

When I try to create an account, why is it telling me “Account already exists”?

If a message appears that says, “Account already exists,” our system has determined that your email has been used before.  Even if you Read more...

Guardianship and Custody

We do not carry documents for custody or guardianship at this time. To access our custody resources, please take a look at our Family and Children help Read more...

What does Durable mean?

The Power of Attorney document can be made 'Durable.' This means that, even if you become disabled or lack sufficient mental competence Read more...

What do I type into the document?

Unfortunately, our customer service department is not authorized to tell you what to put in your document, as that would constitute as legal advice.   Read more...

Receipt Request

A confirmation email of an active Rocket Lawyer membership will be automatically sent to your email immediately after you sign up for a membership.  Read more...

How do I delete my credit card information from my account?

Once you have downgraded to the free membership, you may delete your credit card information from your Rocket Lawyer account. To do so, first be sure you&# Read more...

Who can be a witness for a legal document?

If a legal document requires witnesses' signatures, it should be signed by disinterested, third-party, adult witnesses.  Some Read more...

Cannot Access Account Sign In Information

If you have forgotten the email address you used here at Rocket Lawyer, please contact our customer service department directly. We can help you locate Read more...

Can I have a Lawyer review the document I just made?

You are eligible for free document reviews if you're currently in a paid Rocket Lawyer membership. To connect with an On Call lawyer, answer a few Read more...

How to view an attorney's answer on your document.

To view an answer to a question about your document, you will first want to log in to your account. By default, you will be directed to Read more...

How do I sign out of my account?

To sign out of your account, you will want to hover your mouse over the Your Name in the upper, right-hand corner of your screen and select  Read more...

What states and countries do you provide forms for? Are they state specific?

At this time Rocket Lawyer provides documents for the 50 United States and the District of Columbia.  Our documents are specific to the state you Read more...

Frequently Asked Questions Regarding Mobile App

Q: I signed up for a membership from my mobile device, and now I’d like to cancel. What do I do?   A: Because your membership was activated Read more...

If I cancel my membership is Rocket Lawyer still my Registered Agent?

If your membership includes our Registered Agent service, then cancelling your membership also cancels your Registered Agent service. You can purchase our Read more...

Intellectual Property Resources

To view our Intellectual Property help resources, please click here. To view our Copyright help resources, please click here. To view our Patent help Read more...

How do I upload a document?

You may upload documents onto your Rocket Lawyer account if you are currently in an active membership. To upload a document, first be sure you're Read more...

Rocket Lawyer Terms and Conditions

To read and review the Rocket Lawyer Terms and Conditions, please click here. Read more...

Submit a Complaint Online to the BBB

If you prefer to submit a complaint online to the BBB rather than creating a document that would need to be mailed, please click here.  Read more...

Real Estate, Tenant and Landlord Documents and Resources

To view and access real estate and landlord and tenant documents and resources on Rocket Lawyer, please click here. Many answers to your real estate Read more...

My document disappeared from my account

If you created your document prior to signing in, your document might not have been successfully saved to your account.  If this is the case, you may Read more...

I have finished my document but it says the interview is not complete

If you have completed 100% of the interview questions and are receiving a notification that your document is incomplete, you could be Read more...

Does your Customer Support offer assistance in Spanish?

Here at Rocket Lawyer we do offer phone support in Spanish.  Si nececitas ayuda en Español, porfavor llamenos y con gusto le ayudaremos (877) 8 Read more...

What are eSignatures? How do they work?

Our electronic signature (eSign) feature is a method of virtually signing and approving legal documents. The eSign service identifies and authenticates Read more...

How can I update my payment information?

Whether you are in an active membership or inactive membership you may update your payment information in your Account Settings. To update this Read more...

Can I make a Joint Will?

 A separate Will should be created for each person. Even for married couples, a "joint will" is not recommended. To view our estate Read more...

Is Rocket Lawyer a paid service?

We do offer a Free Trial of our Legal Plans to new users where you can enjoy documents at no charge.  If you want unlimited access to documents, Read more...

Where can I find current job openings?

We’re always looking for talented people to join the Rocket Lawyer team. For current job openings, please click here.    Read more...

Liability and Release Documents

Release forms are the simple way to protect your business by getting an agreement or someone's consent in writing.  They can release you from Read more...

Do You Actually Need a Lawyer?

Many people view legal representation as an all-or-nothing proposition- either you cede control of your issue to an experienced professional or take care Read more...

Divorce by Publication

What if you want a divorce, but don't know where your spouse is? To learn more, please click here. Read more...

Documents in other languages

At this time, we only offer our documents in English. We apologize for any inconvenience this may have caused.  Read more...

Payment Declined

If your payment or billing information was declined, please check your card information and billing address to make sure all the fields are filled out Read more...

Is Rocket Lawyer a Lawyer Referral Service?

  No, Rocket Lawyer is not a Lawyer Referral Service. A Lawyer Referral Service (LRS) is a specially qualified service typically offered by state and Read more...

Why does the Promissory Note only have a signature line for the borrower and not the lender?

Promissory Notes are typically only signed by borrowers since the note is meant to document a debt, much like an IOU.  On the other hand, loan Read more...

Locate an Existing Deed

Here at Rocket Lawyer we enable users to create new Deed documents. If you are trying to find an older Deed, which is currently filed, you may want Read more...

How many people can electronically sign a Rocket Lawyer document?

Currently, you can have up to six signatories on a document. Read more...

Court Contact Information

Rocket Lawyer does not have specific court information, such as phone numbers and addresses. For more details regarding court contact information, please Read more...

Free Legal Letters

Rocket Lawyer members can edit these legal letters online as well as create, save or even print them - online, any time. To start your free legal letter, Read more...

I have a membership but the system is asking for payment

If you are a current membership holder, and are being asked for payment, please review the following items as they may explain why you are being asked for Read more...

Corporate Kit and Seal

The Corporate Kit is an official binder, with sections for required corporate documents, which you will keep up to date. It does not include those Read more...

What is an Unincorporated Area?

If a property is located outside the city limits or in a rural area, it may not be incorporated. The property likely does not have a physical street Read more...

What is your Privacy Policy?

Protecting your private information is our priority. This Statement of Privacy applies to the RocketLawyer.com website and governs data collection Read more...

After I finish my document, do I own it?

After you finish your Rocket Lawyer document, it will be customized for your specific situation.  Therefore, you are more than welcome to use your Read more...

Marriage Resources

To learn more about marriage, domestic partnerships, and what documents you need, please click here. Read more...

Nothing happens when I click print, what should I do?

There are several reasons why the Print button may not be working for your document. Review the options below, in order to assess why you may be Read more...

Personal Legal Forms

Rocket Lawyer offers hundreds of legal forms that cover a range of personal legal needs.  Click here for more information.     Read more...

Are electronic signatures legal?

Yes, they are. An electronic signature functions just like a traditional, pen and paper signature and is subject to the same laws and regulations that Read more...

Last Will and Testament vs. Living Will

A Last Will and Testament (or Complete Will) is a document where an individual states his or her wishes regarding how their property and  Read more...

What does Rocket Lawyer On Call® benefits include?

Rocket Lawyer On Call® provides paid memberships with initial consultations and document reviews at no additional cost, and pre-negotiated rates from Read more...